Sandbox VR Times Square (NYC) is hiring Guest Experience Guides!
Sandbox VR Times Square - New York, NY 10019
$20 / hr
Sandbox VR Times Square - New York, NY 10019
$20 / hr
Sandbox VR Times Square - New York, NY 10019
Job Description
WHO WE ARE
Sandbox VR is the world's most advanced virtual reality experience, on a mission to bring people closer together through world-class immersive entertainment. Guests step into our stores, strap into full-body motion tracking gear, and become the stars of their own adventure - battling on the high seas, surviving a zombie apocalypse, or venturing into space, all with a group of friends by their side.
Since launching in 2017, we have become the leader in location-based VR, and we are just getting started. As we expand globally and establish our NYC presence, we are looking for people who value humility, and building a collaborative environment, ensuring that our guests and teammates all win collectively. If that sounds like you, join us as we build the future of entertainment.
WHAT YOU'LL BE DOING
Create Unforgettable Guest Experiences: Welcome guests, guide them through their VR adventure, assist with gearing up and down, and make sure every group leaves excited about their experience.
Master the Experience: Become an expert in our games, equipment, and guest journey while helping new team members learn the Sandbox VR experience.
Keep Us Experience-Ready: Maintain clean, organized, and visually impressive guest areas, experience rooms, and VR equipment throughout every shift.
Troubleshoot in Real Time: Identify and resolve basic technical issues, partnering with management and technical support when needed to keep experiences running smoothly.
Put Safety First: Follow all safety, equipment, and cleanliness standards to create a safe and comfortable environment for guests and teammates.
Be a Team Player: Communicate issues, ideas, and updates clearly, jump in where needed, and collaborate with your team to keep the store operating at its best.
WHO WE'RE LOOKING FOR
Guest-Obsessed: You're friendly, engaging, and genuinely enjoy creating memorable experiences for people. You communicate confidently and professionally while making guests feel welcome and cared for.
Tech-Comfortable: You're comfortable learning new technology, working with VR equipment, and troubleshooting basic technical issues.
Team-First: You bring a positive attitude, communicate well, and work effectively with others - especially during busy, high-energy shifts.
Fast-Paced & Proactive: You take initiative, solve problems, learn quickly, and can stay organized while juggling multiple priorities.
Reliable & Detail-Oriented: You take pride in keeping equipment and guest spaces clean, organized, safe, and ready for the next adventure.
Ready to Move: You're comfortable standing and walking for extended periods and can bend, use stairs, handle VR equipment, and occasionally lift more than 40 lbs.
Pay: $19.00 - $22.00 per hour
BENEFITS
Paid time off & sick time
401(k)
Medical, dental, vision, life, and disability insurance
Promotion potential - we're growing, and we want you to grow with us
Referral bonus program
Employee discounts and perks
Note: Evening and weekend availability may be required depending on business needs
Pay: $19.00 - $22.00 per hour
Benefits:
Flexible schedule
Work Location: In person
Sandbox VR is the world's most advanced virtual reality experience, on a mission to bring people closer together through world-class immersive entertainment. Guests step into our stores, strap into full-body motion tracking gear, and become the stars of their own adventure - battling on the high seas, surviving a zombie apocalypse, or venturing into space, all with a group of friends by their side.
Since launching in 2017, we have become the leader in location-based VR, and we are just getting started. As we expand globally and establish our NYC presence, we are looking for people who value humility, and building a collaborative environment, ensuring that our guests and teammates all win collectively. If that sounds like you, join us as we build the future of entertainment.
WHAT YOU'LL BE DOING
Create Unforgettable Guest Experiences: Welcome guests, guide them through their VR adventure, assist with gearing up and down, and make sure every group leaves excited about their experience.
Master the Experience: Become an expert in our games, equipment, and guest journey while helping new team members learn the Sandbox VR experience.
Keep Us Experience-Ready: Maintain clean, organized, and visually impressive guest areas, experience rooms, and VR equipment throughout every shift.
Troubleshoot in Real Time: Identify and resolve basic technical issues, partnering with management and technical support when needed to keep experiences running smoothly.
Put Safety First: Follow all safety, equipment, and cleanliness standards to create a safe and comfortable environment for guests and teammates.
Be a Team Player: Communicate issues, ideas, and updates clearly, jump in where needed, and collaborate with your team to keep the store operating at its best.
WHO WE'RE LOOKING FOR
Guest-Obsessed: You're friendly, engaging, and genuinely enjoy creating memorable experiences for people. You communicate confidently and professionally while making guests feel welcome and cared for.
Tech-Comfortable: You're comfortable learning new technology, working with VR equipment, and troubleshooting basic technical issues.
Team-First: You bring a positive attitude, communicate well, and work effectively with others - especially during busy, high-energy shifts.
Fast-Paced & Proactive: You take initiative, solve problems, learn quickly, and can stay organized while juggling multiple priorities.
Reliable & Detail-Oriented: You take pride in keeping equipment and guest spaces clean, organized, safe, and ready for the next adventure.
Ready to Move: You're comfortable standing and walking for extended periods and can bend, use stairs, handle VR equipment, and occasionally lift more than 40 lbs.
Pay: $19.00 - $22.00 per hour
BENEFITS
Paid time off & sick time
401(k)
Medical, dental, vision, life, and disability insurance
Promotion potential - we're growing, and we want you to grow with us
Referral bonus program
Employee discounts and perks
Note: Evening and weekend availability may be required depending on business needs
Pay: $19.00 - $22.00 per hour
Benefits:
Flexible schedule
Work Location: In person
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